This article aims to analyze academics in higher education institutions satisfaction on communication and its differences based demographic backgrounds. The population for the study comprised academics from three public higher education institutions of Malaysia. Using a simple random sampling technique, the researchers drew a sample of 1078 from the estimated 2900 academics in the three participating universities. The findings indicated that the level of satisfaction in communication among academics was moderately high. The differences of communication satisfaction were also analyzed based on demographic differences of age, gender, and tenure. The findings of this study theoretically and practically contribute in terms of understanding the state of communication satisfaction of academics and its variation of demographic backgrounds.
Prof. Madya Dr. Khairunneezam Bin Mohd Noor
Faculty of Leadership and Management, Universiti Sains Islam Malaysia
Prof. Madya Dr. Khairunneezam Bin Mohd Noor
Faculty of Leadership and Management, Universiti Sains Islam Malaysia
Areas of Expertise:
Management Studies, Human Resource Management (HRM), Organizational Management
Dr. Siti Suriani Binti Othman
Faculty of Leadership and Management, Universiti Sains Islam Malaysia
Areas of Expertise:
Journalism
Dr. Kalsom Binti Ali
Faculty of Leadership and Management, Universiti Sains Islam Malaysia
Areas of Expertise:
Human Resource Planning & Organizational Management
Muhammad Bin Hashim
Faculty of Leadership and Management, Universiti Sains Islam Malaysia
This work is licensed under a Creative Commons Attribution 4.0 International License.